Data Protection Complaints

If you are unhappy with how we have handled your personal information, you can make a data protection complaint to us using the form below or by contacting us using the details in our Privacy Policy.

Please provide enough information for us to understand your complaint and investigate it properly. We may need to ask you for further information, proof of identity or proof that you are authorised to act on someone else's behalf.

We will acknowledge your complaint within 30 days of receiving it. We will investigate it without undue delay, keep you updated where appropriate and tell you the outcome when our investigation is complete.

You also have the right to complain to the Information Commissioner's Office.

Use this form to make a data protection complaint. Required fields are marked.

Your name (required)

Email address (required) We use this to acknowledge and update you about your complaint.

Phone number

Customer / account / order reference

Type of complaint (required)

Details of your complaint (required)

What outcome are you hoping for?

Are you making this complaint on behalf of someone else? Yes, I am acting on behalf of another person

Name of the person you are representing (required)

I confirm the information I have provided is accurate and I understand you may contact me about this complaint. (required)

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